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Terms of Use

Effective Date: August 1, 2024

Last Updated: October 18, 2025

1. Acceptance of Terms

By accessing or using the Maple Med Global website and services, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use this website or submit any personal information.

 

2. Nature of Our Services

Maple Med Global is a medical tourism coordination agency based in Toronto, Canada.
We connect patients with internationally accredited hospitals, licensed physicians, and healthcare facilities abroad for diagnostic consultations, treatment planning, and second opinions.

We are not a healthcare provider, and we do not provide medical diagnoses or perform medical procedures. All medical evaluations, recommendations, and treatments are conducted solely by independent licensed physicians or institutions.

 

3. Medical Disclaimer

  • Information on this website and through our communications is provided for informational purposes only and should not be interpreted as medical advice.

  • Medical opinions, diagnoses, or treatment decisions are made exclusively by qualified healthcare professionals.

  • You should always seek advice from your own physician before making any medical decisions or undergoing treatment.

Maple Med Global is not liable for any outcomes, complications, or results arising from treatment decisions made by patients or third-party medical providers.

 

4. Data Collection and Use

By using our website and submitting personal or medical information, you consent to our data collection and processing practices as described in our Privacy Policy.
We may contact you via email, phone, or messaging applications to coordinate your case, confirm details, or provide updates related to your medical inquiry.

 

5. Communications and Consent

By submitting a form, you authorize Maple Med Global to:

  • Contact you regarding your medical inquiry and service options

  • Share your medical data securely with partner hospitals or physicians for evaluation

  • Coordinate related travel or logistical arrangements (if applicable)

You may withdraw your consent at any time by contacting info@maplemedglobal.ca.

 

6. International Coordination

Our network includes partner hospitals and medical professionals in Türkiye, Mexico, Spain, India, Thailand, Lithuania, and more.
All international providers are independent entities and not employees, representatives, or agents of Maple Med Global.
We act solely as an intermediary to facilitate communication and coordination between patients and healthcare institutions.

 

7. Limitation of Liability

Maple Med Global, its employees, and representatives shall not be liable for:

  • Medical or surgical outcomes

  • Errors or omissions made by third-party healthcare providers

  • Travel disruptions or costs related to medical procedures abroad

  • Indirect, incidental, or consequential damages arising from the use of our services

Our role is limited to facilitating access to healthcare providers and coordinating logistical details.

 

8. Intellectual Property

All text, design, graphics, and content on this website are the intellectual property of Maple Med Global.
Unauthorized reproduction, copying, or modification of content is prohibited.

 

9. Governing Law

These Terms of Use are governed by the laws of Ontario, Canada, and the federal laws of Canada applicable therein.
Any disputes shall be resolved in the courts of Toronto, Ontario.

 

10. Updates to These Terms

We may update these Terms of Use periodically. Continued use of our website and services after any changes constitutes your acceptance of the revised Terms.

 

11. Contact Information

For questions or concerns regarding these Terms of Use, please contact:

Maple Med Global
📧 info@maplemedglobal.ca
📍 100 King St W, Suite 5600, Toronto, ON, Canada M5X 1C9

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